Reviews
Reviews
Becaus the staff do not no what they have done for me.
Because that's what I think.
I canot fault staff, their treatment towards me, they were informative, with every query I had, the ward is clean, the ward is happy and vibrant, leave when requested.
The staff at Colchester hospital were friendly, the out patient department is excellent, was seen in timely scales, staff were very pleasant, went straight through x ray and a excellent service
I found that all the staff were so kind and caring.
I didn't realise how much I abused my mental health until I was checked into the ward, but fully understand now. All the staff were very accommodating and helpful and have certainly put me in the right direction to get the help I have always needed
I was well looked after and treated with respect.
My First night after surgery was spent on Wivenhoe Ward. I found the night staff on this ward not too pleasant as when I asked for a hot drink at 4am because my mouth and throat were a little sore and I was unable to drink cold drinks, when I asked I was reminded that I had been given a hot drink at midnight. I asked again at just gone 4am I was told ''its not the staff nurses job to make a hot drink and there are other patients, i was only asking for a hot drink i wasn't asking for a bed bath or any help it was just a hot drink and at that time of the morning there weren't many patients awake. It made me feel teary to say the least. I was thankful to be moved to Mersea Elective Care Ward the following day, the staff were so different, very caring with lovely bedside manners. I was looked after by a health care assistant called Mark, unfortunately i cannot remember the the other staff names but they were all pleasant and approachable even though all their patients were awake most of the night. A little staff training on Wivenhoe ward wouldn't go a miss as not once did the night staff ask myself or any of the other ladies on the 4 bed ward that i was on if we were OK or needed anything . The ward itself was very clean but it could be quite boring for long term patients as there was no bed TV for hire.
The healthcare assistants and occupational therapists were attentive and caring. They reassured me when I was upset, distressed with my care plan or incidents.